Last updated: June 2025 · Applies to all registered users in the Philippines
This Privacy Policy explains how 22jili collects, uses, stores, and protects the personal information of players in the Philippines. By creating an account or using any part of the platform, you agree to the practices described in this document. We encourage you to read it carefully so you understand exactly what data we handle and how it is kept secure.
When you register on 22jili, we collect the information you provide directly — including your full name, email address, date of birth, and contact number. During account verification, we may also request a government-issued ID to confirm your identity and age in accordance with Philippine regulations. When you make deposits or withdrawals, transaction details such as GCash reference numbers and bank account information are recorded to process your payments accurately and securely.
We also collect certain technical data automatically when you use the platform. This includes your device type, browser version, IP address, and session activity logs. This information helps us maintain platform stability, detect unusual activity, and improve the overall experience for Filipino players on both mobile and desktop.
Your personal data is used primarily to operate and maintain your account, process deposits and withdrawals in Philippine pesos (₱), verify your identity, and communicate important account updates to you. We may also use your information to comply with legal obligations applicable in thePhilippines, such as anti-money laundering requirements and responsible gaming obligations. We do not sell, rent, or share your personal data with third-party advertisers or marketing companies. Any data shared with payment processors or identity verification partners is limited strictly to what is necessary to complete the relevant transaction or check.
All personal data collected by 22jili is stored on secured servers with access controls and encryption in place. We apply industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Payment details are handled through encrypted channels, and sensitive credentials are never stored in plain text. While no system can guarantee absolute security, we continuously review and update our safeguards to keep your data as protected as possible.
22jili uses cookies and similar technologies to keep you logged in, remember your preferences, and monitor platform performance. These are functional cookies necessary for the platform to work correctly — they are not used to build advertising profiles or track your activity across other websites. You may adjust your browser settings to limit cookies, but doing so may affect certain features of the platform, such as staying signed in between sessions.
As a registered player in the Philippines, you have the right to request access to the personal data we hold about you, ask for corrections if any information is inaccurate, and request deletion of your account and associated data subject to legal retention requirements. To exercise any of these rights, please contact our support team using the email address listed in the footer of this page. We aim to respond to all data-related requests within a reasonable timeframe in accordance with applicable Philippine data privacy laws.
We retain your personal data for as long as your account remains active or as required by law. Transaction records and identity verification documents may be kept for a minimum period to satisfy regulatory requirements under Philippine law. Once the retention period has passed and there is no legal basis to keep the data, it will be securely deleted or anonymised. If you close your account, we will process your data deletion request in line with our standard procedures and applicable regulations.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will notify registered users via email or a notice on the platform. Continued use of 22jili after any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed. If you have questions about how your data is handled, visit our FAQ page for more information.
Our FAQ page covers the most common concerns from Filipino players about account security and data handling. You can also log in to review your account settings, or join 22jili today if you have not yet registered.